Rashid Nabil Akhter
About Rashid Nabil Akhter
Rashid Nabil Akhter is a Help Desk Representative currently employed at Travelport in the United Kingdom. He has a background in computer science and has held various roles in customer service and technical support since 2015.
Current Role at Travelport
Rashid Nabil Akhter has been employed as a Help Desk Representative at Travelport since 2018. In this role, he provides technical support and assistance to clients, ensuring smooth operations and addressing any issues that arise. His position requires strong communication skills and technical knowledge to effectively resolve customer inquiries.
Previous Experience at Acrosoft
Prior to his current role, Rashid worked as a Trainee at Acrosoft in the United States for one month in 2016. This experience allowed him to gain exposure to the technology sector and develop foundational skills in customer support and technical assistance.
Internship Experience at Maximocon
Rashid completed an internship at Maximocon, an IBM Business Partner, in Belo Horizonte, Minas Gerais, Brazil, in 2015. This two-month internship provided him with practical experience in a corporate environment, contributing to his understanding of customer relations and support services.
Educational Background in Computer Science
Rashid studied Computer Science at Bahria University from 2012 to 2015, where he earned his Bachelor's degree. His education equipped him with essential knowledge in computing and technology, which he applies in his professional roles.
Role at Pakistan International Airlines
In addition to his work at Travelport, Rashid has been employed at Pakistan International Airlines as a Customer Service Representative since 2016. His role involves assisting passengers and addressing their needs, demonstrating his commitment to customer service across different sectors.