Rhonda H.
About Rhonda H.
Rhonda H. is a Technical Product Manager with extensive experience in the travel technology sector, currently working at Travelport. She has a strong background in product management and customer service, having previously held roles at Sabre Corporation and American Airlines.
Work at Travelport
Rhonda H. currently serves as a Technical Product Manager at Travelport, a position she has held since 2024. In this role, she applies her extensive experience in product management and technical expertise to enhance Travelport's offerings. Her responsibilities include coordinating product development efforts and ensuring alignment with company objectives. Rhonda's background in the travel technology sector contributes to her effectiveness in this position.
Previous Experience at Sabre Corporation
Rhonda H. worked at Sabre Corporation for a total of 13 years, holding various roles that showcased her skills in technical product management. From 2010 to 2023, she was the Lead Technical Product Manager/Product Owner, where she led product initiatives and managed cross-functional teams. Prior to that, she served as a Business Analyst Quality Assurance from 2006 to 2007 and as a Product Delivery Manager from 2007 to 2010, demonstrating her versatility and depth of knowledge in the field.
Background in Customer Service at American Airlines
Rhonda H. began her career at American Airlines, where she worked for eight years in various customer service roles. From 1988 to 1989, she was a Customer Service Representative, followed by a position as a Management Specialist in Customer Service from 1989 to 1997. This experience provided her with a strong foundation in customer relations and operational management within the airline industry.
Education and Expertise
Rhonda H. studied at Texas A&M University, where she earned a degree in Secondary Education and Teaching from 1976 to 1981. She also completed her high school education at Aldine High School. Her educational background complements her professional expertise, particularly in coordinating multiple vendors on Payment Gateways and Risk Management Systems for airline credit card sales. Rhonda is adept at applying Open Systems logic to improve distribution and optimize resource efficiency.
Technical Skills and Mentorship
Rhonda H. possesses a range of technical skills, including proficiency in testing tools such as SoapUi, Postman, and Fitness. She is also experienced with Agile Development tools like Rally, Jira, Siebel, and VersionOne. In addition to her technical capabilities, she is recognized as a mentor for Technical Product Managers and Business Analysts, providing guidance on product functionality and development methodologies, which reflects her commitment to professional development in the field.