Suad Bujra Rodrigues
About Suad Bujra Rodrigues
Suad Bujra Rodrigues is a Key Account Manager at Travelport, where he has worked for 11 years, managing the Coast Region of Kenya. He has extensive experience in the travel industry, particularly with Global Distribution Systems and CRM tools.
Work at Travelport
Suad Bujra Rodrigues has served as a Key Account Manager at Travelport since 2013. In this role, he manages key accounts in the Coast Region of Kenya, which encompasses Mombasa, South Coast, Malindi, and Lamu. His responsibilities include overseeing the implementation of CRM tools and reporting systems, ensuring the Kenya team receives proper guidance and support. Rodrigues has been instrumental in promoting the Galileo terminal, a mobile app solution designed for travel agents, enhancing operational efficiency in the travel sector.
Previous Experience at Kenya Airways
Before joining Travelport, Suad Bujra Rodrigues worked at Kenya Airways from 2005 to 2013. During his eight-year tenure, he held the position of Sales & Customer Services Executive in Mombasa, Kenya. This role provided him with foundational experience in customer service and sales within the aviation industry, contributing to his expertise in account management and client relations.
Expertise in Global Distribution Systems
Suad Bujra Rodrigues possesses extensive experience with Global Distribution Systems (GDS), particularly within the travel industry. His knowledge and skills in this area have enabled him to effectively manage accounts and implement technology solutions that streamline operations for travel agents. This expertise is crucial in navigating the complexities of travel distribution and enhancing customer service.
Leadership in Project Management
In his current role at Travelport, Suad Bujra Rodrigues leads various projects that focus on the integration of CRM tools and reporting mechanisms. His leadership ensures that the Kenya team operates efficiently and effectively, aligning with the company's strategic goals. This involvement in project management highlights his ability to drive initiatives that enhance productivity and client satisfaction.