Vladimir Jovanovic
About Vladimir Jovanovic
Vladimir Jovanovic is a Business Analyst and Sales Support professional at Travelport, where he has worked since 2020. He has a diverse background in the travel and aviation industry, with experience in airline ticketing, training, and customer service.
Work at Travelport
Vladimir Jovanovic has been employed at Travelport since 2020, serving as a Business Analyst and Sales Support. His role involves analyzing business processes and supporting sales initiatives within the organization. Based in Belgrade, Centralna Srbija, Serbia, he has contributed to the company's operations for four years. His expertise in Global Distribution Systems (GDS) plays a significant role in enhancing the efficiency of Travelport's services.
Previous Experience in Airline Ticketing
Before joining Travelport, Vladimir worked at Dib Travel as an Airline Ticketing Acquisition - Project Coordinator from 2019 to 2020. His responsibilities included coordinating projects related to airline ticketing. Additionally, he served as a Fares and Ticketing Instructor at Savana Tourist Enterprises, an IATA Authorized Training Center, from 2016 to 2020, where he focused on educating others in ticketing practices.
Education and Expertise
Vladimir Jovanovic holds a Master's Degree in Tourism and Travel Services Management from Singidunum University, which he completed from 2005 to 2011. He also earned a Bachelor's Degree in Turkish Language and Literature from the University of Belgrade between 2000 and 2004. His training at the International Air Transport Association (IATA) includes various certifications, such as the IATA Airline Revenue Management Certificate and the IATA/UFTAA Travel and Tourism Consultant Diploma, reflecting his comprehensive knowledge in the travel and aviation sectors.
Training and Instruction Roles
Vladimir has been involved in training and instruction since 2018, serving as an External Fares and Ticketing Instructor at IATA. His role emphasizes skill development and knowledge transfer in the industry. His experience as a Fares and Ticketing Instructor at Savana Tourist Enterprises further showcases his commitment to educating others in the field of travel and ticketing.
Background in Customer Service
Vladimir possesses a background in customer service, which enhances his capabilities in sales support. His strong negotiation skills contribute to his effectiveness in business analysis and sales initiatives. This combination of skills and experience positions him as a valuable asset in the travel and aviation industry.