Russell Fernandez
About Russell Fernandez
Russell Fernandez is a Customer Relationship Manager at Trax Group, a position he has held since 2018. He previously worked as a Carrier Account Manager at the same company from 2014 to 2018 and holds a Bachelor of Science degree from the University of San Carlos.
Work at Trax Technologies
Russell Fernandez has been employed at Trax Group since 2018, currently holding the position of Customer Relationship Manager (CRM). In this role, he is responsible for managing client relationships and ensuring customer satisfaction. Prior to his current position, he worked as a Carrier Account Manager at Trax Group from 2014 to 2018, where he focused on account management and carrier relations.
Education and Expertise
Russell Fernandez earned a Bachelor of Science degree from the University of San Carlos, where he studied from 2007 to 2011. His educational background provides him with a solid foundation in business principles, which he applies in his current role as a Customer Relationship Manager. Additionally, he attended Cebu City National Science High School from 2003 to 2007, further enhancing his academic credentials.
Background
Russell Fernandez has a background in customer relationship management and account management, with a total of over nine years of experience in the field. His career at Trax Group began in 2014, and he has progressively advanced to his current managerial role. His educational journey began at Cebu City National Science High School, followed by his studies at the University of San Carlos.
Career Progression
Russell Fernandez's career at Trax Group reflects a steady progression in responsibilities and roles. Starting as a Carrier Account Manager in 2014, he developed skills in managing carrier relationships and account strategies. After four years in that position, he transitioned to the role of Customer Relationship Manager in 2018, where he has continued to build on his expertise in customer engagement and relationship management.