Jimmy Carpio
About Jimmy Carpio
Jimmy Carpio is an Accounts Receivable Coordinator at Trax Retail, where he has worked since 2021. He has a diverse background in customer service and operations, with previous roles at several companies in El Salvador.
Current Role at Trax Retail
Jimmy Carpio serves as an Accounts Receivable Coordinator at Trax Retail, a position he has held since 2021. In this role, he is responsible for managing and overseeing the accounts receivable processes, ensuring timely collections and accurate financial reporting. His experience in this position contributes to the efficiency of financial operations within the organization.
Previous Experience in Customer Service and Operations
Prior to his current role, Jimmy Carpio accumulated extensive experience in customer service and operations. He worked at Teleperformance as a Choice Hotels Coordinator from 2013 to 2014. He also held various positions at Transactel, including Operations Manager and Operations Supervisor, from 2010 to 2011 and 2008 to 2010, respectively. His background includes roles as a Quality Assurance Supervisor and Customer Service Representative at Transactel, enhancing his skills in quality management and customer relations.
Early Career in Logistics and Retention
Jimmy Carpio began his career in logistics and customer retention. He worked briefly as a Southern California Dispatcher at Prime America Logistics in 2012. Additionally, he served as a Dish Network Retention Representative at Stream Global Services from 2011 to 2012. These early roles provided him with foundational experience in customer service and operational logistics.
Educational Background in Industrial Engineering
Jimmy Carpio studied Industrial Engineering at Universidad Dr. José Matías Delgado from 2008 to 2009. This education provided him with a solid understanding of engineering principles and operational efficiency, which he applies in his professional roles.