Laura G.
About Laura G.
Laura G. is an Operation Service Manager at Trax Retail, where she has worked since 2021. She has a diverse background in purchasing and operations, with previous roles at companies such as Red Bull and Novartis, and holds degrees in International Business and European Culinary Arts.
Current Role at Trax Retail
Laura G. serves as the Operation Service Manager at Trax Retail, a position she has held since 2021. In this role, she manages a portfolio of nine projects across Latin American countries, focusing on operational health and synergy. Laura is responsible for presenting status updates and action plans directly to customers, which enhances client communication and satisfaction. She acts as the primary liaison for coordinating internal service teams, ensuring seamless operations and tracking key metrics.
Previous Experience in Food and Beverage
Laura G. began her career in the food and beverage sector as a Food and Beverage Runner at La Ciudad de las Ideas in 2013. This role lasted for one month and took place in Puebla de Zaragoza y alrededores, México. This early experience provided her with foundational knowledge in service operations.
Career in Purchasing and Analysis
Laura has extensive experience in purchasing and analysis. She worked as a Purchasing Analyst at Indiana Entertainment Group from 2013 to 2016. Following this, she served as a Purchasing Specialist at Red Bull from 2016 to 2019. Laura continued her career at Novartis, where she held the position of US Buyer, supporting various categories from 2019 to 2021. Her roles have equipped her with skills in procurement and operational efficiency.
Educational Background
Laura G. studied at Escuela Bancaria y Comercial, where she earned a degree in Comercio y Negocios Internacionales from 2013 to 2016. Additionally, she studied European Culinary Arts at DCT University Center from 2010 to 2012. Her educational background combines international business knowledge with culinary arts, providing her with a diverse skill set.
Skills in Operational Management
In her current role, Laura G. has developed Root Cause Analysis Reports to address and resolve operational breaches effectively. Her ability to manage multiple projects and coordinate with internal teams highlights her skills in operational management. She focuses on enhancing client satisfaction through effective communication and operational strategies.