Annette Auger
About Annette Auger
Annette Auger is a Customer Success Manager - Enterprise at Treasure Data, with a background in customer success and account management across various companies. She holds degrees in Communication and Imaginative/Creative Writing from Eastern Michigan University and has a strong commitment to training, coaching, and strategic thinking.
Work at Treasure Data
Annette Auger currently serves as a Customer Success Manager - Enterprise at Treasure Data, a role she has held since 2023. Based in Asheville, North Carolina, she focuses on ensuring customer satisfaction and success within the enterprise segment. Her responsibilities include managing client relationships and implementing strategies to enhance customer engagement and retention.
Previous Experience in Customer Success
Before joining Treasure Data, Annette Auger worked in various customer success roles. She was a Customer Success Manager at Bedrock Analytics for five months in 2022 and served as an Enterprise Customer Success Manager at Conversica from 2021 to 2022. Her experience also includes a tenure as a Customer Success Manager - Enterprise at Tableau Software from 2016 to 2017, where she developed skills in client management and strategic planning.
Education and Expertise
Annette Auger studied at Eastern Michigan University, where she earned a degree in Communication with a focus on Imaginative/Creative Writing from 1998 to 2002. Additionally, she participated in a Study Abroad program at the University of Groningen from 1999 to 2000. Her educational background supports her strong communication skills, which are essential in her customer success roles.
Coaching and Training Background
Annette has a significant background in coaching and training, having worked as a Coach at theLAB | Strength & Conditioning from 2015 to 2020. She also owned and operated Brain Body Gut as a Coach from 2014 to 2017. Her roles often involve training and mentoring, reflecting her commitment to personal and professional development for herself and others.
Strategic Mindset and Skills
Annette Auger possesses a strong strategic mindset, as indicated by her top Strength Finder attribute. She applies this strategic thinking in her customer success roles, enhancing her effectiveness in problem-solving and client engagement. Her diverse skill set includes expertise in nutrition, which complements her coaching and training capabilities.