Jen Amundgaard
About Jen Amundgaard
Jen Amundgaard serves as the Senior Manager of Customer Success for The Americas at Treasure Data, where she guides large enterprises in enhancing customer engagement. With a background in customer success management and marketing analysis, she has held various roles at companies including Conversica, IBM Global Services, and Cycorp.
Current Role at Treasure Data
Jen Amundgaard serves as the Senior Manager of Customer Success for the Americas at Treasure Data. She has held this position since 2023 and is based in Minnesota, United States. In this role, she partners with leaders in marketing, data, and business analysis to enhance customer personalization and care. Her focus is on guiding large enterprises in the Americas to innovate and achieve significant outcomes through effective customer success strategies.
Previous Experience at Treasure Data
Prior to her current role, Jen Amundgaard worked at Treasure Data in various capacities. She served as a Customer Success Manager for six months in 2021 and as a Senior Customer Success Manager from 2022 to 2023 for ten months. Additionally, she was the Senior Customer Success Manager, Lead from 2023 to 2024. Her experience at Treasure Data has contributed to her expertise in customer engagement and data landscape management.
Career Background
Jen Amundgaard has a diverse career history in customer success and data management. She worked at Conversica in multiple roles, including Senior Customer Success Manager and Principal Customer Outcomes Manager, from 2016 to 2021. Her earlier positions include roles at IBM Global Services as a Marketing Analyst and Cycorp as a Project Manager & Operations Analyst. This varied experience has equipped her with a strong foundation in customer success and operational analysis.
Education and Expertise
Jen Amundgaard holds a Master of Arts degree from The University of British Columbia, where she studied Epistemology, Science/Technology, and Theology from 2004 to 2009. She also earned a Bachelor of Arts with Honors in English from The University of Texas at Austin, studying from 1996 to 2001. Additionally, she obtained a Bachelor of Business Administration in Management Science and Information Systems from Texas McCombs School of Business from 1996 to 2000. Her educational background supports her specialization in unifying and segmenting data landscapes for improved customer engagement.
Achievements in Customer Success
Throughout her career, Jen Amundgaard has focused on enhancing customer success strategies. She has worked closely with large enterprises to drive innovation and achieve significant outcomes. Her ability to unify and segment data landscapes has been instrumental in improving customer engagement. Jen's role in various organizations has allowed her to develop a strong skill set in customer success management and data-driven decision-making.