Jen Ramos Orman
About Jen Ramos Orman
Jen Ramos Orman serves as the Director of Customer Engagement Operations at Treasure Data, a position she has held since 2021. With a diverse background in operations across various industries, she has over 15 years of experience in enhancing customer engagement and service delivery.
Work at Treasure Data
Jen Ramos Orman has been serving as the Director of Customer Engagement Operations at Treasure Data since 2021. In this role, she focuses on enhancing customer engagement strategies and operational efficiencies. Her leadership aims to improve customer satisfaction and retention, leveraging her extensive experience in both SaaS and service-based industries.
Previous Experience at Oracle
Before joining Treasure Data, Jen worked at Oracle as the Director of Sales Operations from 2016 to 2021. During her five years at Oracle, she was responsible for overseeing sales operations, contributing to the company's strategic initiatives in the Austin, Texas area.
Career at Ten-X
Jen served as the Director of Operations at Ten-X from 2013 to 2016. In this position, she managed operational processes and contributed to the company's growth in the Austin, Texas area. Her role involved streamlining operations to enhance overall efficiency.
Educational Background
Jen Ramos Orman studied at the Texas McCombs School of Business, where she earned a Bachelor of Business Administration with a focus on Finance from 1998 to 2002. This educational background laid the foundation for her extensive career in business operations and customer engagement.
Diverse Industry Experience
Jen has extensive experience across various industries, including SaaS, cloud, and physical goods. This versatility showcases her ability to adapt to different business models and operational challenges. Her strong background in service-based industries further indicates a comprehensive understanding of customer engagement and service delivery.