Kevin Charchenko
About Kevin Charchenko
Kevin Charchenko is a Customer Success Manager with extensive experience in the field. He currently serves as the Head of Customers at Dyad and has held various customer success roles at companies such as Arm and Treasure Data since 2015.
Work at Treasure Data
Kevin Charchenko has served as a Customer Success Manager at Treasure Data since 2015. In this role, he focuses on ensuring customer satisfaction and successful implementation of data solutions. His tenure at Treasure Data spans over nine years, during which he has contributed to enhancing customer relationships and driving product adoption.
Current Role at Dyad
Since 2020, Kevin has held the position of Head of Customers at Dyad. In this capacity, he oversees customer success initiatives and leads efforts to improve client engagement and retention. His leadership at Dyad reflects his commitment to fostering strong customer relationships.
Experience at Arm
Kevin has been a Senior Customer Success Manager at Arm since 2018. His responsibilities include managing customer accounts and ensuring that clients derive maximum value from Arm's products. His experience in this role has further solidified his expertise in customer success management.
Previous Experience at Qubole and Robert Half
Prior to his current roles, Kevin worked as an Inside Sales Manager at Qubole from 2014 to 2015. He also served as a Staffing Manager at Robert Half from 2007 to 2009. These positions provided him with a foundation in sales and client management, contributing to his skills in customer success.
Education Background
Kevin Charchenko earned a Bachelor of Arts degree from the University of Arizona. He also attended Bellarmine College Preparatory, where he completed his earlier education. His academic background has equipped him with critical thinking and communication skills relevant to his professional roles.