Andrés Felipe Valderrama Santos
About Andrés Felipe Valderrama Santos
Andrés Felipe Valderrama Santos serves as a Key Account Manager at treble.ai in Colombia, where he has worked since 2022. He previously held the position of Client Trainer at Teleperformance and has a background in aeronautics and mechanical engineering.
Work at treble.ai
Andrés Felipe Valderrama Santos has been employed at treble.ai since 2022. He holds the position of Key Account Manager, where he is responsible for managing key client relationships and ensuring customer satisfaction. Additionally, he serves as a Problem Interviewer, a role he has maintained for the past two years. His work at treble.ai is focused on enhancing client engagement and addressing specific challenges faced by clients in Colombia.
Previous Experience at Teleperformance
Before joining treble.ai, Andrés Felipe Valderrama Santos worked at Teleperformance from 2020 to 2022. In his role as Client Trainer, he was responsible for training new employees and ensuring they understood the company's processes and client expectations. This experience contributed to his skills in client management and training, which he applies in his current roles.
Education and Expertise
Andrés Felipe Valderrama Santos studied at Escuela Militar de Aviación 'Marco Fidel Suárez' from 2015 to 2017, focusing on Aeronautics, Aviation, and Aerospace Science and Technology. He later attended Universidad de los Andes - Colombia, where he pursued a degree in Mechanical Engineering from 2018 to 2022. His educational background provides him with a solid foundation in technical and engineering principles, which he integrates into his professional roles.