Júlia Moraes Porciuncula

Manager, Customer Success @ treble.ai

About Júlia Moraes Porciuncula

Júlia Moraes Porciuncula serves as the Manager of Customer Success at treble.ai, where she has worked since 2022. She has a background in Marketing and International Relations, and she aspires to contribute to the socioeconomic advancement of Latin America.

Work at treble.ai

Júlia Moraes Porciuncula has been serving as the Manager of Customer Success at treble.ai since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her responsibilities include managing customer relationships and leading initiatives to improve service delivery. With two years of experience in this position, she contributes to the company's mission of providing effective solutions in customer success.

Education and Expertise

Júlia studied at ESPM Escola Superior de Propaganda e Marketing, where she earned a degree in Marketing and completed Projeto 5o Ano in 2022, which lasted for 11 months. Additionally, she holds a Bachelor's degree in International Relations from both ESPM and Universidade Federal do Rio Grande do Sul, with her studies spanning from 2016 to 2022. Her educational background equips her with a strong foundation in marketing strategies and international business.

Background

Júlia has a diverse professional background, having worked in various roles primarily in customer success and sales. She was a Squad Leader for LATAM-Sur at Reweb - Acelere suas Vendas from 2021 to 2022, where she led a team for three months in Porto Alegre, Brazil. Prior to that, she served as an Account Analyst at Reweb from 2020 to 2021. Her experience also includes a brief position at Walt Disney World in 2019, where she worked in merchandise for two months.

Achievements

Throughout her career, Júlia has held multiple positions at Reweb - Acelere suas Vendas, including Manager of Customer Success and Squad Leader in 2021. She has also worked in commercial promotion at Pró-Ativa Consultoria Empresarial in 2019. Her roles have allowed her to develop skills in customer engagement and team leadership, contributing to her professional growth in the field.

Aspirations and Interests

Júlia aspires to contribute to the socioeconomic advancement of Latin America by facilitating new business opportunities and market expansion. She has a strong interest in learning new languages and gaining international experiences, which aligns with her commitment to supporting the growth of the Latin American region. Her career goals reflect her dedication to making a positive impact in her community.

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