Dominic Jaime Martin Sharpe
About Dominic Jaime Martin Sharpe
Dominic Jaime Martin Sharpe is a Salesforce Administrator and Sales Operations Engineer with three years of experience at EMAPTA and Trella Health in Makati, Philippines. He specializes in Salesforce community setup, automation tools, and data management, while also studying at Mapúa University since 2005.
Work at EMAPTA
Dominic Jaime Martin Sharpe has been employed at EMAPTA since 2021, serving as a Salesforce Administrator and Sales Operations Engineer. His role involves managing Salesforce systems and optimizing sales operations to enhance efficiency. He operates from the Makati area in the National Capital Region of the Philippines. Over his three years at EMAPTA, he has developed expertise in setting up Partner and Customer Communities within Salesforce, contributing to improved client engagement and collaboration.
Work at Trella Health
Since 2021, Dominic Jaime Martin Sharpe has also held the position of Salesforce Administrator and Sales Operations Engineer at Trella Health. His responsibilities include managing Salesforce functionalities and supporting sales operations. His work at Trella Health complements his role at EMAPTA, allowing him to apply his skills in data manipulation and management effectively. He has been instrumental in leveraging Salesforce tools to enhance operational processes.
Education and Expertise
Dominic Jaime Martin Sharpe has been studying at Mapúa University since 2005. His educational background supports his professional expertise in Salesforce administration and sales operations. He possesses skills in automation tools such as workflows, Flows, and Process Builder within Salesforce, which are essential for streamlining business processes. His knowledge extends to using Marketing Cloud and Marketo for marketing automation, further enhancing his capabilities in sales and marketing integration.
Background in BPO Industry
Dominic Jaime Martin Sharpe has a background in the Business Process Outsourcing (BPO) industry, where he developed customer service skills that are applicable to client relations. This experience has provided him with insights into customer needs and expectations, which he utilizes in his current roles to improve client interactions and service delivery. His BPO experience complements his technical skills, allowing him to bridge the gap between technology and customer service.