Laura B Green

Customer Success Manager @ Trella Health

About Laura B Green

Laura B Green is a Customer Success Manager at Trella Health, where she has worked since 2021. She has a background in marketing and hospice care, having transitioned to the latter following a personal medical crisis.

Work at Trella Health

Laura B Green has been serving as a Customer Success Manager at Trella Health since 2021. In this role, she applies Trella's dynamic data analytics to identify quality improvement opportunities in hospice care. Her responsibilities include utilizing data to enhance business development and quality control processes. She operates within the Greater Chicago Area, focusing on improving customer experiences and outcomes in healthcare.

Education and Expertise

Laura B Green holds a Master's degree in Integrated Marketing Communication from Northwestern University. She also earned a Bachelor's degree in Communication and Media Studies from the University of Michigan. Her educational background supports her expertise in marketing and communication, which she has applied throughout her career, including her transition into hospice care.

Background

Laura transitioned from a marketing professional to a career in hospice care following a personal medical crisis. Prior to her current role, she worked as a Regional Hospice Coordinator at Transitions Hospice from 2020 to 2021. She also held the position of Director of Business Development, Sales and Marketing at Right at Home, LLC. from 2019 to 2020. Her diverse background includes experience in both healthcare and business development.

Achievements

Laura successfully expanded a culinary business into store sales and online sales through a self-designed website. This initiative demonstrates her ability to leverage marketing skills in practical applications. At Trella Health, she has utilized data analytics to drive quality improvements in hospice care, contributing to enhanced service delivery.

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