Sarah Bauer, Ma, MBA, Ccsm
About Sarah Bauer, Ma, MBA, Ccsm
Sarah Bauer is a Customer Success Manager at Trella Health, with extensive experience in healthcare management and consulting. She has held various roles in organizations focused on improving patient care and has a strong educational background in management and psychology.
Work at Trella Health
Sarah Bauer has been serving as a Customer Success Manager at Trella Health since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Trella's solutions. Her experience in managing relationships with Direct Contracting Entities and her expertise in Value Based Care contribute to her effectiveness in this position. She has been instrumental in supporting healthcare organizations in navigating complex environments and achieving better health outcomes.
Previous Experience in Healthcare
Prior to her current role, Sarah Bauer held various positions in the healthcare sector. She worked at Cohere Health as Manager of Provider Relations from 2020 to 2021, and at Signify Health as Customer Success Executive from 2015 to 2020. Her earlier roles include serving as a Family Intervention Specialist at Youth Villages and a Program Coordinator at D&S Community Services. These experiences have provided her with a comprehensive understanding of healthcare systems and patient care.
Education and Expertise
Sarah Bauer holds multiple advanced degrees, including a Master of Business Administration (MBA) in Healthcare Management from Western Governors University, completed in 2021. She also earned a Master of Science in Management and Leadership from the same institution in 2022, and a Master of Arts in Counseling Psychology from Capella University in 2010. Her educational background, combined with her certification as a Customer Success Manager, equips her with the skills necessary for effective customer engagement and strategic planning in healthcare.
Certifications and Skills
Sarah Bauer is certified in the Coleman Care Transitions Model, which emphasizes improving care transitions for patients. She is also a certified Customer Success Manager through SUCCESSCoaching. Her skills include crisis management and crisis intervention, which enable her to handle high-pressure situations. Additionally, she has expertise in managing Bundled Payments for Care Improvement (BPCI) and has worked extensively with Accountable Care Organizations, focusing on care coordination and quality.
Background in Healthcare Consulting
Sarah Bauer has a strong background in healthcare consulting, where she has provided strategic advice to various healthcare organizations. Her experience working with large health systems has enhanced her ability to manage complex healthcare environments. This expertise is complemented by her knowledge of value-based care, which aims to improve health outcomes while reducing costs, making her a valuable asset in the healthcare consulting field.