André Silva
About André Silva
André Silva is a Designated Support Engineer at Trellix, where he has worked since 2022. With over a decade of experience in the IT industry, he has held various roles, including Technical Support Engineer at VMware and Infrastructure Engineer at PT Inovação.
Work at Trellix
André Silva has been employed at Trellix since 2022 as a Designated Support Engineer. In this role, he is responsible for providing technical support and solutions to clients, leveraging his extensive background in information technology. His position at Trellix marks a significant step in his career, allowing him to apply his skills in a dynamic environment focused on cybersecurity.
Previous Experience at VMware
Before joining Trellix, André Silva worked at VMware as a Technical Support Engineer for a period of five months in 2012. During his time in Cork, Ireland, he contributed to resolving technical issues and enhancing customer satisfaction through effective support strategies. This experience added to his technical expertise in the IT field.
Career at FireEye, Inc.
André Silva has been with FireEye, Inc. since 2013, serving as a Named Accounts / Designated Support Engineer. His tenure of over 11 years at FireEye has allowed him to deepen his knowledge in information security, a primary focus of his professional pursuits. He has played a key role in supporting clients and addressing their security needs.
Educational Background
André Silva studied Telecommunications and Informatic Engineering at Instituto Politécnico de Viseu from 2002 to 2007. He furthered his education at IEFP - Aveiro, where he completed a Certified Information and Technology Training program, achieving Teaching and Training qualifications in 2008. This educational foundation has equipped him with the necessary skills to excel in various technical roles.
Technical Skills and Expertise
André Silva possesses a diverse set of soft and technical skills that enhance his ability to manage complex IT challenges. His strong passion for information security drives his professional focus, allowing him to stay updated with industry trends and best practices. With over a decade of experience in the IT industry, he has developed a comprehensive understanding of various technical domains.