Arthur F.
About Arthur F.
Arthur F. is a Customer Success Manager at Trellix, where he has worked since 2022. He has a diverse background in sales and education, with experience at Bestbuy and Defcon1, and holds multiple qualifications in information systems, cybersecurity, and business.
Work at Trellix
Arthur F. has been employed at Trellix as a Customer Success Manager since 2022. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with customers. His responsibilities include addressing client needs, providing support, and implementing strategies to enhance customer experience.
Previous Employment Experience
Before joining Trellix, Arthur worked at Bestbuy as a Sales Associate, specifically as an Apple Master, from 2018 to 2019. He was based in Vancouver, Canada, where he gained experience in sales and customer service. Additionally, he served as an Inside Sales Associate at Defcon1 from 2021 to 2022 in São Paulo, Brazil, where he contributed to sales efforts and client engagement.
Education and Expertise
Arthur is pursuing a Bachelor's degree in Information Systems at Universidade Anhembi Morumbi, expected to complete in 2026. He also holds a certificate in Countering State-Sponsored Cyberthreats for Financial Institutions from CRDF Global, obtained in 2022. Furthermore, he studied Sales Techniques at Sandler in 2023 and achieved a Service Excellence in Business certification from ILAC International College in 2019.
Academic Background
Arthur's academic journey includes 11 years of education at Colégio Paschoal Dantas, from 2005 to 2016. He also studied Entrepreneurship at Cruzeiro do Sul Virtual from 2020 to 2021, where he completed a degree in the subject. His diverse educational background supports his roles in customer success and sales.