Beata Kubiniec
About Beata Kubiniec
Beata Kubiniec is an Enterprise Renewals Account Manager at Trellix, with a background in customer service and sales management in the leisure and travel industry. She has over 16 years of experience, including roles at RCI and Remitly, and holds a Master's degree in History.
Work at Trellix
Beata Kubiniec has been employed at Trellix as an Enterprise Renewals Account Manager since 2021. In this role, she manages enterprise renewals, leveraging her extensive experience in customer satisfaction and contact centers. Her position is based in Cork, County Cork, Ireland, where she applies her skills to ensure successful account management and customer retention.
Previous Experience at RCI
Prior to her current role, Beata Kubiniec worked at RCI as a Member Services Specialist from 2006 to 2020. During her 14 years in this position, she focused on sales, renewals, and customer care, gaining valuable insights into customer relationship management. This experience has contributed to her expertise in handling complex customer accounts.
Career Background in Travel and Tourism
Beata Kubiniec has a solid background in the leisure, travel, and tourism industry. She worked as a Travel Consultant at Bon Voyage . pl - Luksusowe wakacje from 2001 to 2003. This early experience in travel consulting has provided her with a strong foundation in customer service and sales, which she has built upon in her subsequent roles.
Education and Expertise
Beata Kubiniec studied at Uniwersytet im. Adama Mickiewicza w Poznaniu, where she earned a Master of Arts in History from 1996 to 2001. Additionally, she participated in the ERASMUS program at Universität Augsburg, studying Ancient History and German language from 2000 to 2001. Her educational background enhances her analytical skills and complements her professional experience.
Skills in Customer Satisfaction
Beata Kubiniec possesses strong skills in customer satisfaction, which are essential for her role as an Enterprise Renewals Account Manager. Her experience in contact centers has equipped her with the ability to address customer needs effectively, ensuring high levels of satisfaction and loyalty among clients.