Christian Wright
About Christian Wright
Christian Wright serves as the Senior Director of Revenue Operations at Trellix, where he has worked since 2022. He holds a Master's Degree in Business Analytics from Indiana University Bloomington and has extensive experience in analytics and operations across various roles in the technology sector.
Work at Trellix
Christian Wright has served as the Senior Director of Revenue Operations at Trellix since 2022. In this role, he has led a global team focused on standardizing various operational processes, including capacity planning, operational expense tracking, territory planning, talent reviews, pipeline tracking, and Annual Recurring Revenue (ARR) analysis. He has implemented strategic planning and forecasting initiatives that have significantly improved the performance of sales and renewals organizations. Additionally, he has developed health metrics and telemetry dashboards to support customer adoption campaigns, contributing to increased customer retention and business growth.
Education and Expertise
Christian Wright holds a Master's Degree in Business Analytics from Indiana University Bloomington, where he studied from 2013 to 2016. He also earned a degree in Management Information Systems from the University of Massachusetts Dartmouth, completing his studies from 2007 to 2012. Furthermore, he obtained a Graduate Certificate in Business Analytics from the Kelley School of Business at Indiana University Bloomington in 2014. His educational background equips him with a strong foundation in data analysis and business operations.
Background
Before joining Trellix, Christian Wright held several positions in the field of data analytics and customer success. He worked at Experian Data Quality as a Senior Manager, where he focused on global insight, analytics, and success. He also served as a Senior Manager at Rapid7, overseeing customer success strategy and operations. His career began at Experian Data Quality UK, where he held various roles, including Information Systems Analyst and Quantitative Data Analyst. His diverse background in analytics and operations has shaped his approach to revenue operations.
Achievements
At Trellix, Christian Wright has created pipeline generation programs that emphasize customer value, leading to a significant reduction in attrition rates. He has also automated processes and enhanced data development and visualization using Big Query and Looker, which has allowed his team to concentrate on thought leadership and delivering customer value. His contributions have led to double-digit increases in customer retention and new business growth, demonstrating his impact on the organization.