Chunjiang Long
About Chunjiang Long
Chunjiang Long is a Designated Support Engineer at Trellix, with over 10 years of experience in information security support and consulting. He has a Master's degree in Computer Science from Beijing Jiaotong University and previously held roles at FireEye, Inc. and Watchdata Technologies Pte Ltd.
Work at Trellix
Chunjiang Long has been employed at Trellix as a Designated Support Engineer since 2021. In this role, he provides specialized technical support and solutions to clients, leveraging his extensive background in information security. His work involves addressing complex technical issues and ensuring customer satisfaction through effective problem resolution.
Previous Experience at FireEye, Inc.
Prior to joining Trellix, Chunjiang Long worked at FireEye, Inc. as a Senior Technical Support Engineer from 2017 to 2021. During his four years in this position, he was based in Singapore and focused on delivering high-quality technical support in the cybersecurity domain.
Background in Technical Management
Chunjiang Long served as a Technical Manager at Watchdata Technologies Pte Ltd from 2007 to 2016. His nine years in this role involved overseeing technical operations and managing support teams, contributing to the development of secure technology solutions in Singapore.
Education and Expertise
Chunjiang Long holds a Master's degree in Computer Science from Beijing Jiaotong University, where he studied from 2011 to 2013. He also earned a Bachelor of Computer Science in Computer Information Management from Northeastern University (CN) between 1996 and 2000. His educational background supports his expertise in information security, application development, and network protocols.
Certifications and Skills
Chunjiang Long possesses a PMI Project Management Professional (PMP) certification, which complements his technical skills in scripting languages such as JavaScript, VBA, Bash, and Python. He has over ten years of experience in information security support and consulting, with strong knowledge of the cyber kill chain and penetration testing using Kali.