Damien Journal
About Damien Journal
Damien Journal is a Staff Technical Support Engineer at Trellix in France, with a diverse background in technical support and IT roles spanning over a decade. His previous experience includes positions at VMware, FireEye, Microsoft, and Schneider Electric, among others.
Work at Trellix
Damien Journal has been employed at Trellix as a Staff Technical Support Engineer since 2022. His role involves providing technical support and solutions to clients, leveraging his extensive experience in the field. He operates from France and has contributed to the company's mission of delivering effective cybersecurity solutions.
Previous Work Experience
Prior to joining Trellix, Damien Journal held several technical support positions. He worked at VMware as a Technical Support Engineer for the French Team from 2013 to 2015. He also served as a Senior Technical Support Engineer at FireEye, Inc. from 2015 to 2022. His earlier experience includes roles at Microsoft, Schneider Electric, and Saint-Gobain, where he gained a comprehensive understanding of technical support and IT systems.
Education and Expertise
Damien Journal studied at College de l'epine, where he achieved the brevet des colleges from 1995 to 2000. He later pursued higher education at Lyceum Frederic Fays, earning a Bachelor's degree in Information Technology from 2000 to 2005. He further advanced his studies at Ecoris, obtaining a Master's degree in Information Technology Network from 2008 to 2010. Additionally, he holds a Bachelor Degree from the University of Savoy in the Faculty of Sport STAPS.
Technical Skills and Specializations
Throughout his career, Damien Journal has developed a strong skill set in technical support and IT systems management. His experience spans various roles, including IT Technician, Network Administrator, and Technical Support Engineer. He possesses knowledge in cybersecurity, network infrastructure, and client support, which he applies in his current position at Trellix.