Derrek Hall
About Derrek Hall
Derrek Hall is an Enterprise Technical Support Engineer with extensive experience in technical support roles across various companies. He has worked at Circuit City, Midwest Dental Equipment & Supply, McAfee, Best Buy, and currently Trellix, while holding degrees in Computer Networking and Integrated Technologies.
Current Role at Trellix
Derrek Hall serves as an Enterprise Technical Support Engineer at Trellix, a position he has held since 2019. He is based in Plano, Texas, and has accumulated five years of experience in this role. His responsibilities include providing technical support and solutions to enterprise clients, ensuring their systems operate efficiently.
Previous Experience in Technical Support
Prior to his current role, Derrek Hall gained extensive experience in technical support across various companies. He worked at Circuit City as a Firedog for ten months in 2007-2008, and later joined Best Buy as part of the Geek Squad for six months in 2008-2009. He also spent eight years at Midwest Dental Equipment & Supply as an I.T. Help Desk/On-Site Technician from 2010 to 2018, and briefly worked as a Technical Support Engineer at McAfee for one month in 2018.
Educational Background
Derrek Hall has a solid educational foundation in computer networking and information technology. He studied at Naaman Forest High School, where he earned his High School Diploma from 2001 to 2004. He then attended ITT Technical Institute-Richardson for 11 months in 2007, focusing on Computer and Information Sciences. Later, he pursued an Associate of Applied Sciences in Computer Networking and Integrated Technologies at Collin College from 2014 to 2020.