Dominique Mc Leod Dunbar
About Dominique Mc Leod Dunbar
Dominique Mc Leod Dunbar is a Customer Success Manager and the Chief Executive Officer of Elevation Management Group, LLC, based in the Washington DC-Baltimore Area. With a background in Chemistry and Chemical Engineering, he has extensive experience in subscription-based businesses and specializes in lead generation strategies.
Work at Trellix
Dominique Mc Leod Dunbar serves as a Customer Success Manager at Trellix, a role she has held since 2023. In this position, she focuses on enhancing customer satisfaction and retention through effective management of client relationships. Her expertise in understanding customer needs contributes to the development of strategies that align with business goals.
Current Role at Elevation Management Group, LLC
Dominique Mc Leod Dunbar is the Chief Executive Officer of Elevation Management Group, LLC, a position she has held since 2023. The company specializes in assisting small business start-ups and technology firms with lead generation and growth strategies. Under her leadership, the firm aims to create tailored lead generation strategies for competitive markets.
Previous Experience at Siteimprove and Neocase
Prior to her current roles, Dominique worked as a Senior Customer Success Executive at Siteimprove from 2022 to 2023. She also held the position of Enterprise Customer Success Manager at Neocase from 2019 to 2022. In these roles, she developed a deep understanding of customer success strategies and the dynamics of subscription-based businesses.
Education and Expertise
Dominique Mc Leod Dunbar holds two Bachelor of Science degrees. She studied Chemistry and Mathematics (Minor) at Morehouse College and pursued Chemical Engineering at Howard University. Her educational background equips her with analytical skills and a strong foundation in technical subjects, which she applies in her professional roles.
Experience at Oracle
Dominique gained valuable experience as a Customer Success Manager for Oracle's Enterprise Resource Planning Cloud from 2016 to 2017. This role allowed her to further develop her skills in customer success management and deepen her understanding of enterprise solutions.