Golam Bhuiyan
About Golam Bhuiyan
Golam Bhuiyan is a Customer Success Manager at Trellix in Australia, specializing in customer and case management solution advisory, information management, and enterprise architecture. He has over a decade of experience in various roles, including positions at McAfee, Synergy Group Australia, and Callida Consulting.
Work at Trellix
Golam Bhuiyan has been serving as a Customer Success Manager at Trellix since 2022. In this role, he focuses on delivering technology outcomes for clients in both government and private sectors. His responsibilities include customer and case management solution advisory, ensuring that clients receive effective support and guidance tailored to their needs.
Previous Experience
Before joining Trellix, Golam worked at McAfee as a Customer Success Manager from 2020 to 2022. He also held the position of Senior Manager at Synergy Group Australia for one year in 2019. His earlier roles include Principal Consultant at Callida Consulting from 2014 to 2019 and Business Analyst at the Department of Education, Employment, and Workplace Relations from 2006 to 2010.
Education and Expertise
Golam Bhuiyan studied at the University of Canberra, where he earned a Bachelor of Business Informatics from 2005 to 2007. He also completed his high school education at Narrabundah College in 2004. His expertise encompasses customer and case management solution advisory, information management, enterprise architecture, and business intelligence.
Skills and Specializations
Golam specializes in stakeholder engagement, effectively communicating with stakeholders at all organizational levels. He adopts a technology-agnostic approach to problem-solving, which allows him to tailor solutions to meet specific client needs. His skills include data architecture and modeling, as well as bridging the gap between business and ICT.