Gottfried F. Zojer
About Gottfried F. Zojer
Gottfried F. Zojer is a Technical Support Engineer with extensive experience in the technology sector, having worked for several notable companies including McAfee, HP, and Trellix. His career spans over two decades, with roles in technical support, network engineering, and service assurance across various organizations.
Work at Trellix
Gottfried F. Zojer has been employed at Trellix as a Technical Support Engineer since 2022. In this role, he provides technical assistance and support to clients, ensuring effective use of Trellix's products and services. His responsibilities include troubleshooting issues, guiding users through solutions, and collaborating with other technical teams to enhance customer satisfaction.
Previous Experience in Technical Support
Prior to his current position, Zojer worked at McAfee as a Technical Support Engineer from 2019 to 2022. His role involved addressing customer inquiries, resolving technical issues, and providing solutions to enhance user experience. He also held a position at HP as a Technical Solutions Consultant 3 from 2010 to 2018, where he focused on delivering technical support and solutions to clients.
Background in Network Engineering
Gottfried F. Zojer has a solid background in network engineering. He worked as a Network Engineer at 3COM from 2007 to 2010, where he was responsible for network management and support. Earlier in his career, he served as a NOC Engineer at Orange Business Services from 2006 to 2007 and at AT&T from 2001 to 2004, gaining valuable experience in network operations and support.
Education and Expertise
While specific educational qualifications are not provided, Zojer's extensive work history indicates a strong expertise in technical support and network engineering. His roles across various companies have equipped him with a comprehensive understanding of network systems, troubleshooting methodologies, and customer service practices.