Haley Oliver
About Haley Oliver
Haley Oliver is a Manager of Revenue Operations (Renewals) at Trellix, where she has worked since 2023. Previously, she held various roles in business operations and customer success at companies such as Rapid7 and Forrester, utilizing advanced analytics tools to enhance revenue strategies.
Work at Trellix
Haley Oliver currently holds the position of Manager, Revenue Operations (Renewals) at Trellix. She has been with the company since 2023, working remotely from Boston, Massachusetts. In her role, she focuses on optimizing revenue operations strategies, particularly in the area of customer renewals.
Previous Experience at Rapid7
Prior to her current role, Haley Oliver worked at Rapid7 for two years, from 2021 to 2023. She served as Manager, Business Operations (Customer Success) and as Senior Operations Analyst during her tenure. In these positions, she was involved in enhancing customer success initiatives and operational efficiencies.
Education and Expertise
Haley Oliver earned her Bachelor of Science degree in Marketing from the University of Connecticut School of Business, completing her studies from 2008 to 2012. She possesses expertise in advanced data analytics tools such as Domo and PowerBI, and is skilled in using Salesforce.com for managing customer renewal processes.
Background in Market Research
Haley Oliver has a background in market research, having worked as a Consumer Insights Associate at Touchstone Research from 2011 to 2012. She also served as an Operations Analyst at Forrester from 2017 to 2020, where she contributed to various operational projects. Her experience includes utilizing Qualtrics for customer feedback and market analysis.
Professional Development and Skills
Haley Oliver has developed a diverse skill set throughout her career. She has experience in creating engaging content using Vimeo and employs financial and marketing operations management tools such as NetSuite and Eloqua. Her previous roles have equipped her with a strong foundation in both operational analysis and customer success strategies.