James Miles
About James Miles
James Miles is a Technical Writer specializing in FedRAMP Information Security at Trellix, where he has worked since 2021. With a diverse background that includes roles in the US Navy and various technical positions, he provides expertise in federal compliance documentation.
Work at Trellix
James Miles has been employed at Trellix since 2021 as a Technical Writer specializing in FedRAMP Information Security. In this role, he provides leadership and subject matter expertise in the preparation of documentation that meets federal requirements. His responsibilities include supporting Trellix's FedRAMP offerings and ensuring compliance with federal cloud security documentation standards. Miles collaborates closely with the FedRAMP Content Manager and plays a key role in compliance-related initiatives, including audit preparation and interactions with auditors.
Previous Experience
Before joining Trellix, James Miles worked at McAfee from 2013 to 2021 as a Technical Writer focusing on FedRAMP Information Security. His earlier career includes roles such as Aerographer's Mate 1st Class in the US Navy from 1990 to 1999, and positions at Computer Sciences Corporation as a Senior Quality Assurance Professional, and at Research In Motion as a Technical Support Associate. He also held various technical support and quality assurance roles at Service Electronics, Geeks On Site, and The Kemtah Group, Inc.
Education and Expertise
James Miles studied Computer Information Systems at DRA Technical Training / Pima Community College in 2003 for 11 months. His educational background supports his extensive experience in technical writing and information security. He demonstrates strong writing skills in the review of process and procedural documents, audit findings, and vulnerability management reports, which are essential for his current role in FedRAMP compliance.
Military Background
James Miles served in the US Navy as an Aerographer's Mate 1st Class (AG1) from 1990 to 1999. This role involved responsibilities related to meteorology and oceanography, contributing to his technical expertise and discipline. His military service provided a foundation for his later career in technical writing and information security.