Jeff Reed
About Jeff Reed
Jeff Reed is a Sales Engineer currently employed at Trellix since 2022, following a six-year tenure at FireEye, Inc. where he held various engineering and support roles.
Work at Trellix
Jeff Reed has been employed at Trellix as a Sale Engineer since 2022. His role is based in Utah, United States, and he operates remotely. In this position, he is responsible for providing technical sales support and ensuring customer satisfaction through effective communication and problem-solving.
Previous Experience at FireEye, Inc.
Prior to joining Trellix, Jeff Reed worked at FireEye, Inc. for six years, from 2017 to 2023. He held multiple positions, including Sr. Staff L3 Support Engineer and DSE - Named Account SE. His work involved providing high-level technical support and managing customer accounts to ensure optimal service delivery.
Role at State of Utah
Before his tenure at FireEye, Jeff Reed served as a Sr. Telecom Specialist III for the State of Utah from 2012 to 2016. This role was based in Salt Lake City, where he focused on telecommunications systems and services, contributing to the state's operational efficiency.
Career Progression in Technical Support
Jeff Reed's career in technical support began at FireEye, where he worked as an L2 Support Engineer from 2016 to 2017. This foundational role involved troubleshooting and resolving customer issues, which helped him develop the skills necessary for his subsequent positions in the company.