Keith Leong
About Keith Leong
Keith Leong serves as the Senior Director of Customer Success for the Asia-Pacific Japan (APJ) region at Trellix. He has over two decades of experience in customer success roles across various technology companies, including Salesforce, Microsoft, and Oracle.
Current Role at Trellix
Keith Leong serves as the Senior Director of Customer Success for the Asia-Pacific Japan (APJ) region at Trellix. He has held this position since 2024, contributing to the company's customer success strategies and initiatives. His role focuses on enhancing customer engagement and ensuring satisfaction across the APJ market.
Previous Experience at Salesforce
Before joining Trellix, Keith Leong worked at Salesforce as a Senior Principal Success Manager from 2014 to 2016. During his tenure in Singapore, he was responsible for managing customer relationships and driving success for clients, leveraging Salesforce's solutions to meet their business needs.
Background in Customer Success at Microsoft
Keith Leong's career includes a position at Microsoft as a Technical Account Manager from 2012 to 2014. In this role, he provided technical support and guidance to clients in Singapore, helping them maximize the value of Microsoft products and services.
Experience at Splunk and Unity
Keith Leong held the position of Head of Customer Success for Splunk in the APAC region from 2018 to 2021. He then transitioned to Unity, where he served as Head of Customer Success APAC from 2021 to 2022. His roles at both companies involved leading customer success teams and implementing strategies to improve client satisfaction.
Educational Background
Keith Leong studied at the University of Wollongong, where he earned a Bachelor of Information Technology. This educational foundation has supported his career in technology and customer success management across various organizations.