Lucy Dolan Egan

Lucy Dolan Egan

Customer Support Intern @ Trellix

About Lucy Dolan Egan

Lucy Dolan Egan is a Customer Support Intern at Trellix, having previously interned at FireEye, Inc. She holds a Bachelor of Science in Cyber Security and IT Forensics from the University of Limerick and actively participates in the Women in STEM Society.

Work at Trellix

Lucy Dolan Egan currently holds the position of Customer Support Intern at Trellix. She has been with the company since 2022, contributing to customer service operations for a duration of two years. In this role, she engages with customers to address inquiries and provide support, enhancing the overall customer experience.

Education and Expertise

Lucy Dolan Egan studied at the University of Limerick, where she earned a Bachelor of Science in Cyber Security and IT Forensics from 2018 to 2022. Her academic background equips her with knowledge in cybersecurity principles and IT forensic techniques, which are essential in today’s technology-driven landscape. Prior to this, she completed her Leaving Certificate at Moate Community School from 2012 to 2018.

Background

Lucy's professional background includes various roles in customer support and hospitality. She worked as a Customer Support Intern at FireEye, Inc. from 2021 to 2022. Additionally, she has experience in the hospitality sector, having served as a Food and Beverage Assistant at both Athlone Springs Hotel and Castletroy Park Hotel from 2017 to 2021.

Involvement in Women in STEM Society

Lucy serves in multiple capacities within the Women in STEM Society at the University of Limerick. She acts as the assistant Public Relations Officer and holds the position of health and safety officer. Her involvement in this society reflects her commitment to promoting women in science, technology, engineering, and mathematics fields.

Class Representative Role

In her academic pursuits, Lucy Dolan Egan is the class representative for the Cyber Security and IT Forensics program at the University of Limerick. This role involves representing her peers, facilitating communication between students and faculty, and contributing to the overall academic environment.

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