Ryan Ware
About Ryan Ware
Ryan Ware is an L3 Endpoint Support Engineer with expertise in endpoint security products. He has a background in technical support and accounting, having worked at companies such as Oracle, FireEye, and Nebo Credit Union.
Work at Trellix
Ryan Ware currently holds the position of L3 Endpoint Support Engineer at Trellix, where he has been employed since 2022. In this role, he specializes in providing stability and optimization analysis for endpoint security products. His responsibilities include assessing vulnerability trends and conducting critical exposure analysis in endpoint security. His strong interpersonal relationship skills facilitate clear and effective communication within the team and with clients.
Previous Experience at Oracle
Before joining Trellix, Ryan Ware worked at Oracle as a Technical Support Agent from 2017 to 2019. During his two years at Oracle, he gained valuable experience in technical support, enhancing his problem-solving skills and understanding of customer needs in a technology-driven environment.
Background in Accounting and IT
Ryan Ware has a diverse educational background, having studied Accounting at Brigham Young University from 2015 to 2016. Additionally, he pursued Information Technology at Utah Valley University, where he focused on Network Administration and Security from 2011 to 2020. This combination of accounting and IT knowledge supports his roles in both technical support and engineering.
Experience at Nebo Credit Union
Ryan Ware's career includes significant experience at Nebo Credit Union, where he served as an Accounting Clerk from 2014 to 2016 and later as Assistant IT Manager from 2016 to 2017. His time at Nebo Credit Union allowed him to develop skills in both accounting and IT management, contributing to his overall professional growth.
Role at FireEye, Inc.
Ryan Ware worked as a Technical Support Engineer at FireEye, Inc. from 2019 to 2022. In this position, he further developed his technical support skills and gained experience in endpoint security, which has been beneficial in his current role at Trellix.