Shannon Wilshire
About Shannon Wilshire
Shannon Wilshire is a Senior Account Manager Inside Sales at Trellix, with extensive experience in account management and sales operations, particularly in the technology sector. Previously, Wilshire held various roles at McAfee Enterprise and other companies, demonstrating strong skills in Salesforce management and pricing accuracy.
Work at Trellix
Shannon Wilshire serves as a Senior Account Manager Inside Sales at Trellix, a position she has held since 2022. In this role, she collaborates closely with the deal desk and order operations to ensure accurate pricing and bookings. Her responsibilities include maintaining Salesforce hygiene by keeping notes and dates updated, which is essential for effective sales management. Shannon's role at Trellix builds on her extensive experience in inside sales and account management.
Previous Experience at McAfee
Shannon Wilshire has a significant background at McAfee, where she held multiple positions over several years. She worked as a Senior Account Manager for Enterprise Inside Sales from 2017 to 2021, followed by a role as Senior Account Manager for Enterprise/Mid Market Inside Sales in 2021. Additionally, she served as an Enterprise Account Manager for one year from 2016 to 2017. Her tenure at McAfee provided her with a strong foundation in sales strategies and customer relationship management.
Early Career Background
Before her time at McAfee, Shannon gained experience in various roles. She worked at Masergy Communications as a Sales Development representative from 2014 to 2016 and at Global DataGuard in Business Development from 2013 to 2014. Earlier in her career, she was involved in operations at KJC Auto Title Loans from 2010 to 2012. These roles contributed to her understanding of sales processes and operational efficiency.
Skills and Proficiencies
Shannon Wilshire possesses strong analytical skills, particularly in numbers and math, which assist her in creating accurate quotes based on Bills of Materials (BOMs) provided by representatives or Sales Engineers. She enjoys understanding new systems and processes, which aids her in her current role. Additionally, she assists representatives and the Vice President with Clari, ensuring that the system is updated and organized weekly for business needs.