Shelly Sharma
About Shelly Sharma
Shelly Sharma is a Director at Trellix, where she has worked since 2022. She has extensive experience at McAfee, holding various roles including Senior Tier II Support Engineer and Technical Support Manager over a span of 13 years.
Current Role at Trellix
Shelly Sharma holds the position of Director at Trellix, a role she has been in since 2022. In this capacity, she oversees various initiatives and contributes to the strategic direction of the organization. Her experience in technical support and management enhances her ability to lead teams effectively.
Career at McAfee
Shelly Sharma has had a significant tenure at McAfee, where she has held multiple positions from 2007 to 2020. She began as a Tier I Support Engineer and progressed to Tier II Support Engineer, Senior Tier II Support Engineer, Team Lead, and Technical Support Manager. Her roles involved managing support teams and improving service delivery across various levels of technical support.
Education and Expertise
While specific educational details are not provided, Shelly Sharma's extensive experience in technical support and management indicates a strong foundation in these areas. Her career at McAfee and current role at Trellix suggest expertise in endpoint support and service delivery management.
Professional Background
Shelly Sharma's professional background includes over a decade of experience in technical support roles within the cybersecurity industry. Her career path at McAfee showcases her growth from entry-level support positions to leadership roles, culminating in her current directorial position at Trellix.