Sodany Mau
About Sodany Mau
Sodany Mau is an Enterprise Customer Success Manager with a diverse background in customer success and sales roles across several companies, including Trellix, Rapid7, and SmartBear. With a Bachelor of Business Administration in Marketing and Graphic Design, Mau excels in identifying market trends and fostering productive relationships.
Current Role at Trellix
Sodany Mau serves as an Enterprise Customer Success Manager at Trellix, a position held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among enterprise clients. Her responsibilities include identifying customer needs and trends to foster strong relationships and drive customer success.
Previous Experience at SmartBear
Sodany Mau has extensive experience at SmartBear, where she held multiple roles from 2018 to 2020. Initially, she worked as a Sales Development Representative for 10 months, followed by a 7-month tenure as a Solutions Advisor for Swagger/ReadyAPI. Later, she served as an Account Executive for Zephyr Enterprise and CucumberStudio for one year. Her roles involved engaging with clients and providing solutions to meet their needs.
Experience at Rapid7
At Rapid7, Sodany Mau worked as a Customer Success Manager for 11 months in 2022, following a two-year stint as a Customer Success Representative from 2020 to 2022. In these roles, she was responsible for managing customer relationships and ensuring that clients received maximum value from Rapid7's products.
Educational Background
Sodany Mau studied at Salem State University, where she earned a Bachelor of Business Administration (BBA) with a focus on Marketing and Graphic Design from 2013 to 2017. Prior to that, she attended Lynn Classical High School from 2009 to 2013, laying the foundation for her academic and professional journey.
Additional Work Experience
Sodany Mau has held various positions that contributed to her professional development. She worked as a Sales and Leasing Intern at Lamar Advertising Company in 2016, a Barista at Starbucks from 2012 to 2017, and as an Area Marketing Manager at Nourish Snacks for six months in 2017-2018. These roles provided her with diverse skills in sales, marketing, and customer service.