Stacy John Malcolm
About Stacy John Malcolm
Stacy John Malcolm is an Enterprise Account Manager at Trellix, specializing in technical presentations and RFP responses for financial markets. He has over a decade of experience in sales and technology, particularly in the areas of CRM, ERP, SaaS, DevOps, Cloud, and Containers.
Work at Trellix
Stacy John Malcolm serves as an Enterprise Account Manager at Trellix, a position he has held since 2022. In this role, he focuses on the financial markets, providing technical presentations and responding to RFPs for Voxeo solutions tailored to large accounts. His responsibilities include managing client relationships and ensuring the successful delivery of solutions that meet enterprise needs.
Current Role at Trend Micro
In addition to his role at Trellix, Stacy John Malcolm has been a Major Account Manager at Trend Micro since 2013, accumulating 11 years of experience in this position. He is responsible for the sales of the Voxeo Voice Center platform applications, specifically targeting Enterprise Contact Centers. His extensive experience in managing major accounts contributes to his effectiveness in both roles.
Technical Expertise
Stacy John Malcolm possesses a strong background in various technologies, including CRM, ERP, SaaS, DevOps, Cloud, and Containers. This technical expertise enables him to deliver effective solutions using XML, VXML, CallXML, and CCXML. His knowledge in these areas supports his ability to address complex client needs and enhance operational efficiencies.
Achievements in Development Funding
Stacy John Malcolm played a significant role in securing $20 million in additional development funds assigned by the Board of Directors. This achievement was linked to the successful capture and closing of a contract with Circuit City, highlighting his impact on business growth and strategic initiatives.