Steven Jellison
About Steven Jellison
Steven Jellison is an experienced account manager specializing in healthcare renewals. He has held various roles in customer success and sales within the healthcare and financial services sectors, with a background in psychology from Amherst College.
Current Role at Trellix
Steven Jellison currently serves as an Account Manager focused on Renewals within the Healthcare sector at Trellix. He has been in this position since 2024, contributing to the company's efforts in managing client relationships and ensuring customer satisfaction in the Eastern region of the United States. His role involves overseeing account renewals and working closely with healthcare clients to address their needs.
Previous Experience at Trellix
Before his current role, Steven worked at Trellix as a Senior Customer Success Manager for Majors from 2023 to 2024. In this position, he was responsible for managing key accounts and ensuring that major clients received optimal service and support. His tenure at Trellix has allowed him to develop a deep understanding of customer success strategies in the technology sector.
Career Background at Forrester
Steven Jellison has extensive experience at Forrester, where he held multiple roles in customer success and sales development. He served as a Senior Customer Success Manager in Enterprise Healthcare & Financial Services from 2021 to 2022, following his position as Customer Success Manager III from 2017 to 2021. Additionally, he was a Sales Development Specialist and Team Lead for Premier New Business from 2015 to 2017. His roles at Forrester focused on enhancing customer relationships and driving business growth.
Education and Academic Background
Steven Jellison earned his Bachelor's Degree in Psychology from Amherst College, where he studied from 2010 to 2014. His academic background provided him with insights into human behavior, which can be beneficial in his roles in customer success and account management.
Independent Contractor Experience
Steven worked as an Independent Contractor at Precision Inventory Management from 2022 to 2023. During this nine-month period, he contributed to various projects, leveraging his skills in customer success and account management to support the organization's objectives.