Tomohiro Komabayashi
About Tomohiro Komabayashi
Tomohiro Komabayashi is a Senior Technical Support Engineer currently working at Trellix in Paderborn, Germany. He has extensive experience in technical support roles, particularly at McAfee, where he held various positions over several years in both Japan and the United Kingdom.
Current Role at Trellix
Tomohiro Komabayashi currently serves as a Senior Technical Support Engineer at Trellix, a position he has held since 2022. He is based in Paderborn, North Rhine-Westphalia, Germany. In this role, he is responsible for providing advanced technical support, troubleshooting complex issues, and ensuring customer satisfaction through effective communication and problem resolution.
Previous Experience at McAfee
Tomohiro Komabayashi has extensive experience at McAfee, where he worked in various technical support roles. He served as a Senior Tier 3 Support Engineer from 2010 to 2014 in Tokyo, Japan, and again from 2014 to 2017 in Aylesbury, United Kingdom. After a brief period as a Senior Technical Support Engineer from 2017 to 2019 in Aylesbury, he continued in the same role from 2019 to 2022 in the Paderborn area of Germany. His responsibilities included facilitating joint development programs and mentoring team members.
Academic Background
Tomohiro Komabayashi studied at 国際基督教大学 (International Christian University) in Japan. He earned a Bachelor of Arts in Information Science from 1996 to 2000 and a Master of Arts in Mathematical Logic from 2000 to 2003. His academic pursuits laid a strong foundation for his technical career, enhancing his analytical and problem-solving skills.
Teaching and Research Experience
Before his tenure at McAfee, Tomohiro Komabayashi worked at International Christian University as a Teaching and Clerical Assistant from 2000 to 2003. He also served as an Associate Research Fellow for 11 months in 2003-2004. These roles involved supporting academic activities and contributing to research initiatives, which further developed his expertise in educational and technical environments.
Technical Skills and Contributions
Tomohiro Komabayashi has demonstrated a strong technical skill set throughout his career. He designed a programming language and developed its compiler and virtual machine. Additionally, he created a REST API client library and frontend tool. He has experience in developing customer-facing webinars and articles, as well as providing mentoring and training on products, network protocols, and operating system tools.