Waqas Hussain
About Waqas Hussain
Waqas Hussain serves as the Director of Customer Success at Trellix, a position he has held since 2023 in Dallas, Texas. He has extensive experience in customer success roles across various companies, emphasizing servant leadership and positive business outcomes through technology.
Work at Trellix
Waqas Hussain serves as the Director of Customer Success at Trellix, a position he has held since 2023. Based in Dallas, Texas, he focuses on enhancing customer experiences and ensuring successful outcomes for clients. His role involves leading initiatives that align customer needs with the company's technological solutions.
Previous Experience in Customer Success
Prior to joining Trellix, Waqas Hussain accumulated extensive experience in customer success roles. He worked at MetaCX as the Director of Customer Success from 2020 to 2022. Before that, he held multiple positions at InVision, including Strategic Customer Success Manager and Manager of the Strategic Customer Success Team. His tenure at Acquia included roles as Manager and Senior Customer Success Manager, where he contributed to customer engagement strategies.
Background in Sales and Account Management
Waqas Hussain has a diverse background in sales and account management. He worked as an Account Executive II at tw telecom and as an Account Manager at Janrain, Inc. His early career included a role as a Sales Associate at Cbeyond. These positions provided him with foundational skills in client relations and sales strategies.
Education and Expertise
Waqas Hussain studied at Indiana University Bloomington, where he gained knowledge that supports his career in customer success. His expertise lies in leveraging technology to help customers achieve positive business outcomes. He advocates for servant leadership, emphasizing the importance of supporting clients in their success.
Contribution to the Dallas-Fort Worth Business Community
Based in the Dallas-Fort Worth Metroplex, Waqas Hussain actively contributes to the local business community. His work in customer success and technology positions him as a resource for businesses seeking to enhance their customer engagement and success strategies.