Ivy Chao
About Ivy Chao
Ivy Chao is a Product Support Specialist currently employed at Tremendous, where she has worked since 2023. She previously held a similar role at Shopify and has a strong educational background in music and commerce from The University of British Columbia and The Royal Conservatory of Music.
Work at Tremendous
Ivy Chao currently holds the position of Product Support Specialist at Tremendous, where she has been employed since 2023. In this role, she is responsible for providing support and assistance related to the company's products. Her expertise in product support contributes to the overall customer experience and satisfaction.
Previous Experience at Shopify
Before joining Tremendous, Ivy Chao worked at Shopify as a Support Specialist from 2022 to 2023. During her 11-month tenure, she gained valuable experience in customer support, addressing client inquiries and resolving issues related to Shopify's platform.
Background in Music Education
Ivy Chao studied at The University of British Columbia, where she earned a Bachelor's degree with a Major in Music and a Minor in Commerce from 2014 to 2018. She furthered her education at The Royal Conservatory of Music, achieving an Artist's Diploma in Music Performance from 2018 to 2020. This educational background has provided her with a strong foundation in both music and business.
Experience at Long & McQuade Musical Instruments
Ivy Chao worked as a Sales Associate at Long & McQuade Musical Instruments from 2020 to 2022. In this role, she engaged with customers, assisting them in finding musical instruments and related products. Her experience in sales complemented her music education.