Lindsay Ferguson
About Lindsay Ferguson
Lindsay Ferguson is a Customer Success Manager currently working at Tremendous since 2021. She has extensive experience in account management and sales, having held multiple positions at Qualtrics and previously worked in various roles at Southwestern Advantage and the University of Michigan.
Current Role at Tremendous
Lindsay Ferguson serves as a Customer Success Manager at Tremendous, a position she has held since 2021. In this role, she focuses on ensuring client satisfaction and fostering long-term relationships with customers. Her responsibilities include managing customer accounts, addressing client inquiries, and implementing strategies to enhance user experience. Her experience in customer success is supported by her extensive background in sales and account management.
Professional Experience at Qualtrics
Lindsay Ferguson has a significant history with Qualtrics, where she held multiple roles in the Research Services division. She began as a Sales Development Representative in 2017, followed by various Account Executive positions from 2018 to 2021, including L1, L2, L3, L4, and L5 levels. Her tenure at Qualtrics spanned over three years, during which she developed expertise in client management and sales strategies.
Sales Experience at Southwestern Advantage
Lindsay Ferguson worked at Southwestern Advantage from 2013 to 2017, where she gained valuable sales experience. She started as a Sales Representative and later advanced to the role of Corporate Recruiter and Organizational Leader. Her time at Southwestern Advantage contributed to her skills in leadership, recruitment, and sales management.
Educational Background
Lindsay Ferguson holds two Bachelor of Science (B.S.) degrees. She studied Biopsychology, Cognition, Neuroscience (BCN), and Spanish at the University of Michigan, completing her studies in 2015. Additionally, she studied Spanish Language and Literature at Universidad de Alcalá, achieving her degree in 2014. Her educational background supports her professional roles, particularly in understanding client needs and communication.
Research Experience at University of Michigan
Lindsay Ferguson gained research experience at the University of Michigan Health System, where she worked as a Research Assistant from 2012 to 2015. In this role, she contributed to various research projects, enhancing her analytical skills and understanding of scientific methodologies. Additionally, she served as a Study Group Leader at the University of Michigan from 2012 to 2013, further developing her leadership and organizational abilities.