Debbie Neff
About Debbie Neff
Debbie Neff is a seasoned professional in customer experience and inside sales, currently working at Trex Company and SpecialMade Goods & Services, Inc. She has over 35 years of experience in advising clients on outdoor living spaces and is recognized for her friendly demeanor and commitment to customer satisfaction.
Work at Trex Company
Debbie Neff has been employed at Trex Company since 2016, serving in the role of Customer Experience Inside Sales. In this position, she has accumulated eight years of experience, focusing on providing exceptional service to customers. Her role involves advising homeowners and contractors on the planning and ordering of outdoor living spaces utilizing Trex products. Neff's extensive knowledge of Trex's product lines enhances her ability to assist clients effectively.
Current Role at SpecialMade Goods & Services, Inc.
In addition to her role at Trex Company, Debbie Neff has worked at SpecialMade Goods & Services, Inc. since 1997. As the Inside Sales and Customer Service Manager, she has dedicated 27 years to this position in Winchester, VA. Her responsibilities include managing customer interactions and ensuring satisfaction, which aligns with her commitment to positive customer experiences.
Previous Experience at Rubbermaid Commercial Products
Debbie Neff's career includes a significant tenure at Rubbermaid Commercial Products, where she worked as a Customer Service Representative from 1981 to 1997. Over the course of 16 years, she developed skills in customer service and support, contributing to her extensive experience in the field.
Expertise in Outdoor Living Spaces
Debbie Neff possesses in-depth knowledge of Trex's product offerings, which include decking, railing, outdoor lighting, pergolas, furniture, and fencing. Her expertise enables her to effectively guide customers in selecting the right products for their outdoor living spaces, ensuring that their needs and preferences are met.
Personal Values and Community Impact
Debbie Neff values family highly, considering her grandchildren to be her greatest blessings. Known for her friendly and outgoing personality, she strives to make a positive impact on customer success and satisfaction in both her professional and personal life.