Steven Reyes
About Steven Reyes
Steven Reyes is a Lead Support Analyst at Sierra Miles Group, LLC, where he has worked since 2019. With a background in various technical roles, including positions at Apple and the United States Air Force, he specializes in project development using Python.
Current Role at Sierra Miles Group, LLC
Steven Reyes serves as a Systems Administrator at Sierra Miles Group, LLC, a position he has held since 2019. In this role, he is responsible for managing and maintaining the organization's IT infrastructure. His work involves troubleshooting technical issues, ensuring system reliability, and supporting users within the company. Based in Reno, Nevada, he has contributed significantly to the operational efficiency of the organization over the past five years.
Previous Experience in IT Support
Prior to his current role, Steven Reyes worked in various capacities within the IT support sector. He was a Site Services Technician at Apple for ten months in 2015-2016, where he provided onsite support. He also served as an Omnivr Support Technician and Customer Support Representative at Accelerated Care Plus for one year from 2012 to 2013. His experience includes a brief tenure as a Communications Focal Point Technician at BAE Systems in 2010 and as a Network Administrator in the United States Air Force from 2006 to 2010.
Education and Technical Skills
Steven Reyes studied at Heald College, where he earned an Associate’s Degree in Computer Science from 2000 to 2002. His educational background has equipped him with the foundational knowledge necessary for a career in technology. He has developed projects utilizing Python, focusing on integrating command line applications into graphical user interfaces (GUI) using Tkinter.
Leadership at NDOT
Since October 2019, Steven Reyes has been leading the support team at the Nevada Department of Transportation (NDOT). In this leadership role, he oversees the support operations, ensuring that technical issues are addressed efficiently. His contributions have been vital in maintaining the department's technological infrastructure and supporting its mission.
Contributions to the Local Tech Community
Based in Reno, Nevada, Steven Reyes actively contributes to the local tech community through his professional roles. His involvement at NDOT and previous positions has allowed him to engage with various technology initiatives and support local organizations, fostering growth and collaboration within the regional tech landscape.