Diane Bardi
About Diane Bardi
Diane Bardi is a Customer Care Manager at Trice Medical and has served as Director of Customer Service at Neuronetics, Inc. since 2007. With a background in education and ongoing studies in management, she focuses on building relationships and enhancing customer service processes.
Work at Trice Medical
Diane Bardi has served as the Customer Care Manager at Trice Medical since 2017. In this role, she focuses on building trusted relationships with key stakeholders, clients, decision makers, and colleagues. Her efforts aim to create a strong and integrated team environment. Bardi's responsibilities include interpreting data to enhance service delivery and driving process excellence within the organization. Trice Medical, located in Malvern, Pennsylvania, specializes in innovative medical technologies.
Work at Neuronetics, Inc.
Diane Bardi has held the position of Director of Customer Service at Neuronetics, Inc. since 2007. With 17 years of experience in this role, she has developed a deep understanding of customer service dynamics within the healthcare technology sector. Her leadership has contributed to the establishment of effective customer service strategies that align with the company's goals. Neuronetics, Inc. is also based in Malvern, Pennsylvania, focusing on advanced treatment solutions.
Education and Expertise
Diane Bardi studied Education at Queens College and has been pursuing Management studies at Holy Family University since 1997. Her educational background provides a foundation for her roles in customer service management. Bardi's focus on management principles enhances her ability to lead teams and improve service processes effectively.
Previous Work Experience
Prior to her current roles, Diane Bardi worked at Express Scripts as a Prior Authorization Supervisor from 1995 to 2001. She also served as a Customer Service Supervisor at Orapharma Inc. from 2004 to 2007. These positions contributed to her extensive experience in customer service and operations management, equipping her with skills that she applies in her current roles.
Professional Contributions
Diane Bardi has contributed to the success of four start-up operations since 1996. Her ability to utilize technology to gain insights into customer preferences has positioned her as a key player in enhancing customer service strategies. Bardi actively works to remove barriers to service, ensuring a seamless experience for clients and stakeholders.