Damon Charles
About Damon Charles
Damon Charles is a Concierge at Tricon Residential in Toronto, Ontario, where he has worked since 2020. He holds a Bachelor of Arts in Communication and Media Studies from Wilfrid Laurier University and has experience in various sales and customer service roles.
Work at Tricon Residential
Damon Charles has been employed at Tricon Residential as a Concierge since 2020. In this role, he focuses on enhancing client and customer experiences while upholding the company's values. His responsibilities include assisting residents and ensuring a high level of service within the residential community in Toronto, Ontario, Canada.
Previous Employment Experience
Before joining Tricon Residential, Damon Charles held various positions in the retail and service sectors. He worked as a Sales Associate at AMERICAN EAGLE OUTFITTERS INC. for one year and at EB Games Canada for eight months. Additionally, he served as a Diamond Consultant at Spence Diamonds from 2016 to 2019. His experience also includes a role as a Brand Ambassador at Rogers Communications for one year and as a Forklift Operator/Shipping Coordinator at Rubie's Costume Company, Inc. for seven years.
Education and Expertise
Damon Charles studied Communication and Media Studies at Wilfrid Laurier University, where he earned a Bachelor of Arts (B.A.) degree from 2009 to 2014. His academic background provides him with a foundation in effective communication, which supports his roles in customer service and sales.
Skills Development Goals
Damon aims to further develop his problem-solving and interpersonal skills within the sales and marketing field. His focus on continuous improvement aligns with his commitment to enhancing customer experiences and promoting company values in his professional endeavors.
Long-term Career Path
Damon Charles has accumulated diverse work experience over the years, which positions him well for future opportunities in customer service and sales. His varied roles have equipped him with a broad skill set that he intends to leverage as he progresses in his career.