Diana Fuentes
About Diana Fuentes
Diana Fuentes serves as the Supervisor of HOA Operations at Tricon Residential in Tustin, California, where she has worked since 2016. She specializes in managing city code and HOA compliance processes and has a background in business office administration and criminal justice.
Work at Tricon Residential
Diana Fuentes has served as Supervisor of HOA Operations at Tricon Residential since 2016. In this role, she is responsible for managing city code and HOA compliance processes in Tustin, California. Her duties include handling business licensing and rental registration at various governmental levels, as well as overseeing the violation process to ensure effective resolution. Fuentes also manages work order processes, which encompass creation, dispatch, follow-up, closeout, and vendor payments. Additionally, she acts as a liaison between field employees, residents, and HOA management companies.
Previous Experience
Prior to her current position, Diana Fuentes worked at PHP Agency, Inc. as a Field Agent from 2020 to 2021 in Anaheim, California. She also held the position of Reservations Specialist at VIP Limousines & Coaches from 2014 to 2016 in Santa Ana, California. Earlier in her career, she worked at Subway as a Sandwich Artist from 2012 to 2014. These roles contributed to her diverse skill set and experience in customer service and operations management.
Education and Expertise
Diana Fuentes studied at UEI College, where she earned a Graduate degree in Business Office Administration from 2013 to 2014. She furthered her education at the same institution, achieving a Graduate degree in Criminal Justice from 2014 to 2015. Her educational background supports her expertise in managing compliance processes and operational functions within HOA settings.
Skills in HOA Compliance Management
Diana Fuentes possesses expertise in managing city code and HOA compliance processes. She is skilled in overseeing the violation process, ensuring effective resolution, and managing work orders. Her role requires a comprehensive understanding of business licensing and rental registration at city, county, and HOA levels. Fuentes effectively coordinates between various stakeholders, including field employees, residents, and HOA management companies.