Sarah Hicks
About Sarah Hicks
Sarah Hicks serves as the Senior Vice President of Operations at Tricon Residential, where she has worked since 2024. With over 30 years of experience in the multi-family and hospitality industries, she holds degrees from McGill University and the University of Guelph.
Work at Tricon Residential
Sarah Hicks currently serves as Senior Vice President Operations at Tricon Residential, a role she has held since 2024. Prior to this position, she worked as Vice President Operations starting in 2023. In her capacity at Tricon Residential, she is responsible for managing one of Canada’s largest multi-family communities located in Toronto, Ontario. Her leadership is focused on optimizing operations within the organization, leveraging her extensive experience in the multi-family and hospitality sectors.
Education and Expertise
Sarah Hicks holds a Bachelor of Arts degree in Sociology from McGill University, which she completed from 1990 to 1993. She also earned an Honors Bachelor of Commerce degree in Hotel and Food Administration from the University of Guelph, studying there from 1993 to 1996. Her educational background supports her expertise in revenue management strategies across various sectors, including multi-family residential and hospitality.
Background
With over 30 years of leadership experience, Sarah Hicks has a robust background in both the multi-family and hospitality industries. Her career includes significant roles at Delta Hotels, where she served as Guest Services Manager, Revenue and Reservations Manager, and Executive Housekeeper. Additionally, she worked at Minto Group as a Revenue Optimization Analyst and later as Regional Manager, contributing to her comprehensive understanding of operational management.
Achievements
Throughout her career, Sarah Hicks has developed and led revenue management strategies for various sectors, including multi-family residential, short-term rental properties, and hotel groups. Her previous role as Regional Manager at Minto Apartment REIT involved overseeing operations and optimizing revenue, which has contributed to her extensive knowledge and leadership capabilities in the industry.