Connor Burnham
About Connor Burnham
Connor Burnham is a Support Associate currently employed at Trint and has a diverse background in education and project management. He has worked as an English Second Language Teacher at EF Education First and held various roles at Queen's University and other organizations.
Current Role at Trint
Connor Burnham has been employed as a Support Associate at Trint since 2018. In this role, he is responsible for providing assistance and support to users of Trint's transcription software. His position involves addressing customer inquiries, troubleshooting issues, and ensuring a positive user experience. Connor's experience in customer support contributes to the effectiveness of the Trint team in delivering high-quality service.
Experience at EF Education First
Since 2017, Connor has worked as an English Second Language Teacher at EF Education First in Chengdu, Sichuan, China. His role involves teaching English to non-native speakers, focusing on language acquisition and communication skills. This position has allowed him to engage with diverse student populations and adapt his teaching methods to meet varying learning needs.
Previous Employment at Queen's University
Connor held multiple positions at Queen's University. He worked as a Contact Centre Representative in the Office of Advancement from 2014 to 2015, where he managed communications and supported fundraising efforts. Additionally, he served as an Assistant Counselor Coordinator for the Explore Summer Camps & Workshops in 2013, overseeing camp operations and providing support to counselors.
Educational Background
Connor earned a Master of Arts (M.A.) in International Relations with a focus on Global Governance from the University of Groningen, studying from 2015 to 2017. Prior to this, he obtained a Bachelor of Arts (B.A.) in Political Science, with a minor in History, from Queen's University, completing his studies from 2011 to 2015. His educational background provides a strong foundation for his roles in analysis and support.
Current Role at EDSC
Since 2019, Connor has been working as an EC-04 Business Analyst at Employment and Social Development Canada (EDSC) in Ottawa, Ontario. In this capacity, he analyzes data and provides insights to support the development of social programs. His role involves collaborating with various stakeholders to enhance service delivery and improve program outcomes.