Natalie Gandolfo

Instructional Design @ TRM Labs

About Natalie Gandolfo

Natalie Gandolfo is an experienced instructional designer currently working at TRM Labs. She has held various roles in customer education and technical training across multiple companies, including Bolt and Xandr.

Work at TRM Labs

Natalie Gandolfo has been employed at TRM Labs since 2023, serving in the role of Instructional Design. In this position, she focuses on developing educational materials and training programs that enhance the learning experience for users. Her expertise in instructional design contributes to the company's mission of providing effective training solutions.

Previous Experience at Bolt

Before joining TRM Labs, Natalie Gandolfo worked at Bolt for three years, from 2019 to 2022, initially as Customer Education. She later advanced to the role of Senior Manager, Customer Education, from 2021 to 2023. In these roles, she was responsible for creating and implementing customer education programs that improved user engagement and satisfaction.

Experience at Xandr

Natalie Gandolfo worked at Xandr as Technical Training Manager from 2017 to 2019. In this role, she managed technical training initiatives, ensuring that employees received the necessary training to effectively utilize the company's technology and services. Her contributions were essential to enhancing the technical proficiency of the team.

Career at AppNexus

Gandolfo's career at AppNexus spanned from 2014 to 2019, where she held multiple roles. She began as a Technical Training Consultant, then progressed to Technical Training Team Lead. Over these years, she developed and delivered training programs that supported the technical development of staff, contributing to the overall success of the organization.

Educational Background

Natalie Gandolfo studied at the University of Wisconsin-Madison, where she earned a Bachelor of Science in Elementary Education and a Bachelor of Arts in Spanish Language and Literature. Her academic journey lasted from 2006 to 2011, equipping her with a strong foundation in education and language skills that inform her professional practice.

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