Nicole Carlés
About Nicole Carlés
Nicole Carlés serves as the Head of Global Deal Desk, Bids and Proposals at TRM Labs, where she has worked since 2023. With extensive experience in bids and proposals, she previously held senior roles at Yext and NetSuite, achieving a near zero-attrition rate and developing effective processes for closing contracts.
Work at TRM Labs
Nicole Carlés serves as the Head of Global Deal Desk, Bids and Proposals at TRM Labs since 2023. In this role, she oversees the development and implementation of strategies related to bids and proposals on a global scale. Her responsibilities include designing processes that enhance the efficiency of deal closures and ensuring alignment with the company's objectives. Working remotely from the United States, she contributes to the organization's growth by leveraging her extensive experience in the field.
Previous Experience at Yext
Before joining TRM Labs, Nicole Carlés held the position of Senior Director of Global Bids and Proposals at Yext from 2017 to 2022. During her five years at Yext, she focused on optimizing bid processes and enhancing proposal strategies. Her leadership contributed to the company's success in securing contracts and maintaining a competitive edge in the market.
Career at NetSuite
Nicole Carlés worked at NetSuite as the Director of Global Bids and Proposals from 2012 to 2017. In this role, she was responsible for managing the bids and proposals team, ensuring that the organization effectively responded to client needs. Her tenure at NetSuite further solidified her expertise in the field and contributed to her professional development.
Educational Background
Nicole Carlés studied at Saint Mary's College of California, where she achieved a degree in Legal Administration. This educational background provided her with a solid foundation in legal and contractual matters, which has been instrumental in her career in bids and proposals.
Professional Skills and Achievements
Nicole Carlés is well-versed in security and architecture, legal and contracts, and technical writing. She has designed Request for Proposal (RFP) and Deal Desk processes that have facilitated the closing of new business. Over her career, she has achieved a near zero-attrition rate while overseeing numerous promotions, demonstrating her ability to create supportive environments for her teams.